FAQ

Where is your coffee grown? How are your coffees sourced?
Our coffees are grown globally and sourced seasonally. Coffee grows in the equatorial belt around the world i.e. Latin America, South America, Northeast Africa and Indonesia. As specialty coffees grow at elevations similar to that of our roastery, all our coffees are sourced from the mountains and roasted in the mountains, resulting in unparalleled sweetness only achieved by altitude roasting.

Is your coffee Certified Organic and Fair Trade Certified?
At any given time, 90% of our coffees are organic and/or Fair Trade Certified. Although, as coffees is an international commodity, sometimes due to trade agreements and politics we source coffees that are not US certified FTO. In the instances, we vet our coffees intensively ensuring they are par or superior to FTO certifications.

Do you add flavoring to the coffee? 
No. We label the most prominent flavor experiences you’ll find in our coffees, but these taste notes are all natural. Coffee is the seed of a fruit; when roasted it manifests into a myriad of complex flavors. We go through rigorous sourcing and roasting quality control to guarantee fresh coffees, unique flavors and delicious sweetness!

Why is your coffee so sweet?
Due to less atmospheric pressure from the 6000’ altitude at our roasting headquarters in Lake Tahoe, we are able to begin the sugar caramelization phase of roasting sooner, as well as, stay in it longer. We cannot create more natural sweetness, but we can preserve it. It’s both a function of our roasting style and altitude advantageous.

What is a coffee blend?
A coffee blend has multiple origins of coffee in it. We blend coffees to create a specific flavor profile that will be enjoyable year around.

What is a coffee single origin? 
A single origin coffee is a coffee from exactly that, one single origin. It may refer to a single country, county, farmer, lot or even varietal. Our single origins rotate seasonally multiple times a year and are provide more exotic, exciting flavor profiles than the blends.

Do you offer any discounts or specials?
Yes! Subscribe and save 10% off all recurring orders. We have a handful of Seasonal Specials available. Plus, we offer free shipping on orders over $50.

How much coffee comes in a bag?
We sell both 5lb bags (which is cheaper by the ounce) or 11oz bags.

What is your return policy?
Please check out our Policies link here for a comprehensive list of all of our policies.

How is your coffee a more natural fuel source?
Coffee’s composition is that of any other agricultural product: fats, carbs, proteins. Unlike other agriculture products, coffee also has organic material and alkaloids that make it a great fuel source. Naturally occurring caffeine, compared to synthetic found in energy drinks, as well as, trace electrolytes make coffee the perfect fuel source.

What brew methods do you recommend?
We recommend using a french press, Chemex, pour over, aero press, etc. However, we do understand the most people use a drip machine and thus we do quality control through all brewing methods. Check out our How To Brew videos here.

What is the recommended brew ratio for your coffee?

We recommend a 1:16 ratio (coffee:water).

What is the benefit of high altitude roasting?
Due to less atmospheric pressure from the 6000’ altitude at our roasting headquarters in Lake Tahoe, we are able to begin the sugar caramelization phase of roasting sooner, as well as, stay in it longer. We cannot create more natural sweetness, but we can preserve it. It’s both a function of our roasting style and altitude advantageous.

How should I store my coffee?
There are all kinds of myths when it comes to coffee storage. We recommend storing our coffee at room temperature in either our resealable bags or anything that mitigates oxygen exposure.

Where can I find your coffee?
Please check out our Dealer Locator link here to find out were you can buy a bag of our beans in your neighborhood and/or get a hot cup of our coffee.

Can I visit your Truckee roastery to purchase coffee?
Sorry, no. We are a very busy production facility and don't have the means to handle in-person transactions or tours. Visit our Truckee coffeeshop instead! Directions can be found here.

Where can I get my hands on some stickers?
Each customer who orders online receives a sticker in their package. If you sign up for a subscription, you will get a sticker on your first order and then occasionally after that.

Do you ship internationally?
Yes. During Checkout, you will see shipping rate options. Sorry, we don't offer free shipping on International orders.

Do you support events or offer bulk price coffee for events?
Depending on the event, we may be interested in getting involved. We do offer bulk coffee for events if the quantity needed meets our high-volume price breaks. Please inquire at hello@drinkcoffeedostuff.com

Can you send me coffee to review for my magazine / blog / podcast / newsletter?

Sure! Please inquire at hello@drinkcoffeedostuff.com