Policies: Privacy, Refund, Return
DRINK COFFEE DO STUFF PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.drinkcoffeedostuff.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. for more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“log files” track actions occurring on the site, and collect data including your ip address, browser type, internet service provider, referring/exit pages, and date/time stamps, “web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.
“local storage / web storage” are data files that are saved within the user’s browser.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” Our payment partners process your payments directly, and credit card information is not stored by us.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- communicate with you about your order.
- screen our orders for potential risk or fraud.
- verify proof of purchase for warranty purposes.
- contact you in the unlikely event of a product recall.
- when in line with the preferences you have shared with us, provide you with newsletter information, promotions and advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use Device Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by following the following links:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We use shopify to power our online store--you can read more about how shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We use google analytics to help us understand how our customers use the site--you can read more about how google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of google analytics here: https://tools.google.com/dlpage/gaoptout
We use google’s g suite for the storage of emails. https://gsuite.google.com/security/
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records, unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@drinkcoffeedostuff.com or by mail using the details provided below:
DRINK COFFEE DO STUFF - 12177 Business Park Dr. STE 8 Truckee, CA 96161 USA
GENERAL TERMS AND CONDITIONS
The content of www.drinkcoffeestuff.com is the sole property of Drink Coffee Do Stuff. In using this website you are deemed to have read and agreed to the following terms and conditions:
EXCLUSIONS AND LIMITATIONS
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
PAYMENT
Payment on this website my only be done via the Shopping Cart and its associated online payment options. Please refer separately to the relevant online payment system terms and conditions. All goods remain the property of the Company until full payment has been received.
CANCELLATION AND REFUNDS
Orders are generally processed and dispatched within 24 hours. An order can only be cancelled within 24 hours and if the product has not been dispatched. Please contact us immediately if you need to cancel an order. If you need to return a product, please contact us on hello@drinkcoffeedostuff.com
RETURNS
If you change your mind and you would like to return your merchandise, you may do so by contacting customer service at hello@drinkcoffeedostuff.com.
All unwanted merchandise must be returned within 30 days of purchase in pristine, unused condition and in its original packaging.
A re-stocking fee of $5 per item will be charged for all returns processed.
Returns must be sent back to our office in Truckee by registered post and at the cost of the purchaser.
Once the merchandise has been received, checked and approved, we will issue a refund or a credit note to the value of the order minus the $5 re-stocking fee per item.
Any returns requested after the 30 day limit is at the discretion of DRINK COFFEE DO STUFF.
Unfortunately we are unable to offer refunds or returns on coffee beans. However, if you are not satisfied with the coffee please contact us so we can work together to resolve the issue. Please contact hello@drinkcoffeedostuff.com and we would be happy to walk you through the process of how to brew a better coffee that we're sure you'll love.
LINKS TO THIS WEBSITE
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
LINKS FROM THIS WEBSITE
We do not monitor or review the content of other party websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
COPYRIGHT NOTICE
Copyright and other relevant intellectual property rights exist on all information relating to the Company’s products or services and the full content of this website. All trademarks, trade names, logos, model names, fonts, graphics, icons and domain names found on this Web Site are the property of the Company unless otherwise explicitly stated. No use in any form of the Marks is permitted without written consent.
COMMUNICATION
We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
FORCE MAJEURE
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
WAIVER
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
GENERAL
These terms and conditions are governed by and will be construed in accordance with the laws of California. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the California courts of Truckee in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
NOTIFICATION OF CHANGES
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.
LEGAL INFORMATION
DRINK COFFEE DO STUFF TM is a brand and trademark of:
DRINK COFFEE DO STUFF
12177 Business Park Dr. STE 8
Truckee, CA 96161 USA
DIRECTORS
Nick Visconti
Seller’s Permit: KHM 103-137174
Business Register: Nevada County Clerk, California
CONTACT DETAILS
hello@drinkcoffeedostuff.com
www.drinkcoffeedostuff.com